Removal of Sandbox Refresh Limits in NetSuite 2026.1

Starting in NetSuite 2026.1, sandbox refresh limits have been removed, allowing users to request unlimited sandbox refreshes. This change, effective from March 6, 2026, simplifies the process of keeping sandbox environments up-to-date with configurations and data from production accounts.

What is a Sandbox Refresh?

A sandbox refresh is the process of creating a snapshot of the current state of a NetSuite configuration, including data, user passwords, and customizations, from a source account to a target sandbox account. This feature is crucial for developers and administrators as it allows them to test configurations in a safe environment without affecting production data.

How to Request a Sandbox Refresh

To initiate a sandbox refresh, follow these steps:

1. Log in to the production account associated with the sandbox account you want to refresh.
2. Navigate to Setup > Company > Sandbox Accounts.
3. For each sandbox account to be refreshed:
   • Choose the option for user access after the refresh—Administrators Only or All Users.
   • Select the account to copy data from for the refresh (this option may vary based on your service tier).

Important: Avoid initiating a sandbox refresh close to scheduled version upgrades, as the refresh might fail if it doesn't complete before the upgrade.

Monitoring the Refresh

Users can monitor their refresh requests via the Sandbox Accounts page, where they can view the estimated refresh time, the date the refresh was requested, and its current status.

Key Details to Note:

• Unlimited Refreshes: Users can refresh their sandboxes as needed without facing previous limits.
• Service Tier Considerations: Data can only be copied from certain account tiers, and specifics vary for Premium, Enterprise, and Ultimate tiers.
• Refresh Statuses: If a refresh takes longer than expected, the status field may be blank, indicating ongoing processing.

Who This Affects

This update impacts various roles, including:

• Administrators
• Developers
• IT Personnel
• Quality Assurance Teams

Key Takeaways

• Unlimited sandbox refreshes promote efficient testing and development workflows.
• Improved flexibility for refreshing environments keeps sandbox data relevant.
• Always verify the scheduled upgrade dates to avoid refresh failures.

Source: This article is based on Oracle's official NetSuite documentation.