Delaying Order Imports in NetSuite Connector

TL;DR Opening

You can delay order imports in NetSuite Connector to allow time for processes such as fraud detection. This is accomplished through setting up an order filter based on the order's age. This guide illustrates how to introduce such a delay effectively.

How Can You Delay Order Imports?

In situations where immediate order processing is detrimental, implementing a delay becomes essential. By configuring an order filter, you can specify that only orders older than a certain timeframe (like 10 minutes) should be imported.

Steps to Introduce a Delay in Order Imports

1. Log In: Start by logging in to your NetSuite Connector account.
2. Select Connector: Choose the appropriate connector and account associated with your operations.
3. Access Order Settings: Navigate to Settings > Orders, which will bring you to the General tab of the Order Settings page.
4. Advanced Options: Click on Advanced Options to open advanced configuration settings.
5. Edit Order Filters: Select Edit Order Filters to modify your existing filters.
6. Set Condition: Update the filter conditions in the popup:
   • Check if: Order Header Value - Current time - Is Greater Than - Computed Value
   • If True, Set Value To: Set Order Filter - Import Order
   • Otherwise, Set Value To: Set Order Filter - Don't Import Order
7. Define Computed Value:
   1. Click the Click to View/Edit Value link in the first row of your settings.
   2. Set the following:
      • Value Type: Calculate Value
      • Set Value To: Order Header Value - Order Date - Add Time To Date (Seconds) - Fixed Value - 600 (this translates to 10 minutes).
8. Save Changes: Click Save Changes in the popup window.
9. Finalize Order Settings: Return to the Order Settings page and click Save to apply your changes.

Additional Information

This setup not only aids in managing order influx but also permits running additional processes during the delay, thus enhancing operational efficiency.

Who This Affects

• Developers: Those integrating or customizing order imports.
• Administrators: Individuals managing order settings and configurations.

Key Takeaways

• You can introduce a delay in order imports by setting filters based on order age.
• This is useful for running processes like fraud detection before orders are imported into your system.
• The filter can be customized, for example, to delay by 10 minutes.