Fields Mapped to ShipStation with NetSuite Connector Integration

By default, NetSuite Connector maps all required fields when orders are synchronized from NetSuite to ShipStation. Additional field mappings can be implemented to sync more data, provided that the data is accessible in NetSuite and ShipStation supports the necessary field via the current API.

How Does the NetSuite Connector Communicate with ShipStation?

NetSuite Connector interfaces with ShipStation through the Custom Store API, which was the only API option available during its initial development. Although ShipStation has since introduced additional API implementations, the NetSuite Connector continues to utilize the Custom Store method for integration.

Mapping Order and Fulfillment Fields

Available Fields for Mapping

Order and fulfillment fields available in ShipStation are documented in the ShipStation Custom Store Development Guide. These can be accessed via the Custom Store API. If a field you wish to map isn't listed, it cannot be synchronized with ShipStation.

• Header Level vs. Line Level: Be aware of which fields are header-level and which are line-level since mappings need to align at the same level.

Configuring Mappings in NetSuite

Mappings can be configured using the ShipStation Connector's user interface via the menu path Mappings > Orders. Note that although the shipment method from fulfillments returned to NetSuite can be mapped, you may need to submit a support ticket for any other field mapping. This support ticket should specify the ShipStation field ID you want mapped and the target NetSuite field ID.

Importance of Field Identification

To ensure that mappings can be updated or newly implemented effectively, verify that the desired fields are available in ShipStation according to its documentation. Understanding the distinction between header and line level fields is critical for successful configurations.

For further assistance and inquiries, please contact NetSuite Customer Support.