Generative AI Features in NetSuite 2026.1: What’s New

Starting in NetSuite 2026.1, several generative AI features have been introduced to enhance user interactions across various modules. These features aim to improve report summaries, automate insights, and assist developers in coding tasks, thereby optimizing productivity and decision-making.

Overview of Generative AI Features

This release includes the following key AI functionalities:

Narrative Insights

Narrative Insights employs generative AI to deliver succinct summaries of specific reports and records. By highlighting critical data trends, risks, opportunities, and potential information voids, this feature allows users to make informed decisions with ease.

NetSuite Expert in SuiteAnswers

The NetSuite Expert tool enables users to engage with SuiteAnswers content through natural language queries. It leverages retrieval-augmented generation (RAG) technology to provide comprehensive answers and references to relevant knowledge base articles. This feature is essential for efficiently navigating help resources and improving user experience.

Payment Date Prediction

Using machine learning algorithms, Payment Date Prediction analyzes historical payment trends to forecast when customers are likely to settle invoices. It displays probable payment dates and overdue estimates directly on invoices, empowering users to enhance cash flow management and collections strategies. Activation of this feature requires contacting NetSuite Support and enabling it under the Accounting settings.

Prompt Studio

Available for users with the Administrator role, Prompt Studio allows customization of system prompts and Text Enhance actions tailored to your organization’s needs. Admins can create new prompts and utilize them within SuiteScript code, leading to improved system interaction and text output.

SuiteCloud Developer Assistant

Designed for SuiteCloud developers, the SuiteCloud Developer Assistant serves as an AI companion integrated into Visual Studio Code. It aids in executing SuiteCloud projects by generating SuiteScript 2.1 code and managing custom XML objects, streamlining the overall development lifecycle.

Text Enhance

Text Enhance offers tools for generating, improving, and translating various textual content within NetSuite. It is automatically enabled for internal users and can be managed by administrators for external roles. This feature is beneficial for crafting compelling item descriptions or job postings that engage users effectively.

CPQ AI Assistant

As part of the initial rollout, the CPQ AI Assistant is currently available solely in non-production environments, such as sandbox accounts. This AI tool assists sales representatives and buyers during the item configuration process, making it more intuitive and efficient through a conversational interface, thus improving user satisfaction across different experience levels.

Who This Affects

The introduction of these generative AI features impacts various roles, including:

• Administrators: Responsible for configuring and managing features, such as enabling AI tools.
• Developers: Utilizing SuiteCloud Developer Assistant and Prompt Studio to enhance coding efficiency.
• Accountants: Benefiting from predictive analytics to facilitate cash flow management.
• Sales Representatives: Improving their efficiency with the CPQ AI Assistant during the sales process.

Key Takeaways

• Generative AI features in NetSuite 2026.1 enhance user interaction and data insights.
• Administrators can customize system prompts and manage AI preferences.
• Payment Date Prediction aids in cash flow management through machine learning.
• SuiteCloud Developer Assistant streamlines development tasks with AI support.
• Text Enhance provides tools for creating more effective content within the platform.