New Dashboards and Tabs in NetSuite 2026.1 Release

Starting in NetSuite 2026.1, several enhancements have been made to the dashboards and tabs within NetSuite 360, aimed at improving support case management, financial oversight, and compliance tracking.

Overview of Dashboards and Tabs

The following dashboards are now available:

NetSuite 360 Dashboard

The NetSuite 360 Dashboard serves as a centralized hub for monitoring support cases, issues, and enhancements. Users can also update their authorized support contacts directly from this dashboard. Notably, the dashboard facilitates access to crucial team representatives such as the Account Manager, ACS Delivery Manager, and Customer Success Manager.

Financial Dashboard

This dashboard allows users assigned the NetSuite 360 - Plus Financials role to manage invoices efficiently. Key features include:

• Paying NetSuite invoices.
• Adding and editing payment cards.
• Reviewing transaction statements.
  Transacting through the Financial Dashboard streamlines invoice management considerably for organizations.

Advanced Customer Support Dashboard

Through the Advanced Customer Support Dashboard (ACS), users can manage and view details relevant to their Advanced Customer Support cases and subscriptions. Accessing this dashboard is essential for keeping track of ACS performance and support inquiries.

Privacy and Compliance Dashboard

This dashboard is a vital tool for compliance management, providing access to key compliance documents. Users can:

• View crucial lists such as the Oracle NetSuite Subprocessors List.
• Generate compliance requests for needed documents.
• Submit requests for audit reports, covering various reporting periods and scopes.

Multi-language Support

In addition to these functionalities, NetSuite 360 now supports case management in multiple languages: English, Chinese (Simplified), French, German, Japanese, Latin American Spanish, and Portuguese (Brazil). However, be aware that full support is not available yet for languages such as Finnish, Indonesian, Turkish, and Vietnamese; users in these regions may encounter English displays on some forms.

Notable Interactivities

Each dashboard provides quick access links to essential functions, including:

• Contacting Support
• Updating the Support Dashboard These functionalities enhance the user experience by ensuring that all necessary tools and contacts are readily available.

Who This Affects

• Administrators: Responsible for managing user roles and permissions regarding dashboard access.
• Finance Teams: Users who handle invoice payments through the Financial Dashboard.
• Support Staff: Managing and handling ACS cases and reviewing support-related dashboards.

Key Takeaways

• New dashboards in NetSuite 360 enhance support and compliance capabilities.
• The Financial Dashboard enables streamlined invoice management for authorized users.
• Privacy and Compliance Dashboard centralizes compliance management and audit report requests.
• Multi-language support improves accessibility for global users, with some limitations.
• Quick access links facilitate efficient navigation and task completion.