Requesting a Release Preview Account in NetSuite

With the option to request a Release Preview account, administrators can test new features before they go live. This capability allows for better preparation and smoother integration of updates into existing workflows. Understanding how to properly request a Release Preview account is essential for leveraging new functionalities effectively.

How to Request a Release Preview Account

To receive a Release Preview account, follow these steps, ensuring you have the appropriate Administrator role:

1. Navigate to Setup > Company > Release Preview from your production or sandbox account.
2. Click on Request Release Preview to initiate the process.

Note: If you want to test a specific sandbox, ensure you request the Release Preview from that particular sandbox account.

After submitting your request, you can monitor the status in the Account Status and Account Notifications fields. Administrators will receive an email once the Release Preview account is ready for use.

Notifications for Release Preview Accounts

Once you opt-in, your account will start receiving notifications related to the Release Preview:

• Administrators will get reminders via email about the Release Preview and upgrade notifications.
• In-account notifications can also be configured for various users to ensure they are kept informed about service-related updates.

To set up where notifications go, administrators need to keep contact records updated. If a contact has opted out of notifications, they will miss essential updates. For re-inclusion, refer to the Subscription Management guidelines.

Importance of Administrative Notifications

Administrative notifications help keep all stakeholders informed about critical updates and changes that may impact operations. Here are key categories of notifications:

• Administrative Notifications: Updates about feature availability changes.
• Billing and Renewal Notices: Alerts regarding payment requirements and contract renewals.
• Legal Notifications: Messages about changes requiring administrator acceptance.
• Scheduled Maintenance Notifications: Information on scheduled tasks affecting account access.
• Service Release Notifications: Details about upcoming releases, including access to Preview accounts.

Keep these processes in mind to ensure that all relevant parties remain updated and can prepare for enhancements as they roll out.