NetSuite Compliance 360 2026.2: Audit Supporter Role, Attachments, and Trends

NetSuite Compliance 360 2026.2 updates the Compliance 360 SuiteApp with three audit-focused user-interface enhancements: the Compliance Audit Supporter role, attachments for audit control line items, and the Total Audit Trend dashboard portlet. The release is Compliance 360 SuiteApp version 3.0.0.

TL;DR: Compliance 360 2026.2 adds a supporting audit role, lets users add relevant documentation to audit control line items, and introduces a dashboard portlet for total audit trends. Administrators should also plan around the SuiteApp activity log’s customer-record scope, twelve-month retention maximum, exclusions, and separate sandbox and production logs.

Key takeaways

Compliance 360 SuiteApp version 3.0.0 introduces three user-interface enhancements in NetSuite 2026.2.
The Compliance Audit Supporter role is designed to assist with audit control tasks and improve accountability and tracking.
Users can add, edit, and view audit control attachments, including relevant documentation attached directly to audit control line items.
The Total Audit Trend portlet appears on the dashboard and displays total audit trends over time.
Compliance 360 activity logs cover customer-record activity only, retain logs for a maximum of twelve months, and can display up to 10,000 results.

What changed in NetSuite Compliance 360 2026.2?

Compliance 360 SuiteApp version 3.0.0 focuses on audit assignment, supporting documentation, and dashboard visibility in the NetSuite user interface. The three changes work together: the new role supports people assisting with audit controls, attachments keep relevant documentation with the applicable control line item, and the portlet provides a quick view of total audit trends over time.

2026.2 enhancement	What it adds	Intended benefit
Compliance Audit Supporter role	A role designed to assist with various audit control tasks	Improved accountability and tracking
Audit Control Line Item Attachments	Relevant documentation attached directly to audit control line items	Documentation is readily available during audits
Total Audit Trend portlet	A dashboard portlet displaying total audit trends	Quick insight into compliance over time

For a release-focused summary, see Compliance 360 user-interface enhancements in NetSuite 2026.2.

Do not confuse Compliance 360 with the separately named NetSuite 360 support and billing interface. This article covers the Compliance 360 SuiteApp’s compliance monitoring and audit activity capabilities, not NetSuite 360 account-management functions such as cases, invoices, or payment methods.

How should administrators use the Compliance Audit Supporter role?

The Compliance Audit Supporter role is designed for users who assist with various audit control tasks. Administrators can use it to distinguish supporting participation from the oversight responsibilities retained by administrators and compliance officers.

The release information does not define the role’s individual permissions. Do not assume it grants particular audit, record, or account access. Instead, review the role in the account and align its use with the organization’s audit responsibility model.

A practical rollout should include the following:

Identify accountants, control participants, and other users who assist with audit control tasks.
Define which responsibilities belong to supporters and which remain with administrators or compliance officers.
Review the Compliance Audit Supporter role in Compliance 360 SuiteApp version 3.0.0.
Test the role with representative audit control tasks before wider use.
Update audit procedures to explain how supporter participation and supporting evidence are reviewed.

This approach uses the role for its documented purpose without inferring permissions that are not specified in the release information.

How do Audit Control Line Item Attachments work?

Audit Control Line Item Attachments let users attach relevant documentation directly to audit control line items. Compliance 360 also supports adding, editing, and viewing audit control attachments. During preparation and review, accountants and compliance officers can evaluate the documentation in the context of the control line item it supports.

The release details do not specify supported file types, file-size limits, naming rules, or an exact attachment button label. Administrators should test the document formats their organization uses and verify the available account configuration rather than assuming limits that are not documented.

Attaching documentation to an audit control line item

The documented location is the applicable audit control line item. Use this account-safe process:

Open the applicable audit and locate the audit control line item supported by the documentation.
Open that line item in the Compliance 360 user interface.
Use the attachment capability on the line item to add the relevant documentation directly to it.
Save the line item and confirm that the attachment can be viewed in the audit control context.
When documentation changes, use the available audit control attachment functionality to edit the attachment information as appropriate.
Have the responsible accountant or compliance officer verify that the documentation is associated with the correct control line item.

Teams using standardized audit structures may also coordinate this process with their approach to importing audit templates through CSV.

Where is the Total Audit Trend portlet, and what does it show?

The Total Audit Trend portlet is available on the Compliance 360 dashboard in 2026.2. It displays total audit trends and is intended to provide quick insight into compliance over time.

Use the portlet as a starting point for review. A change in the displayed trend can prompt the compliance team to examine relevant audit activity, control work, and supporting documentation. The supplied release information does not specify the portlet’s reporting interval, refresh timing, drill-down behavior, filters, or calculation method, so those details should be checked in the account.

Administrators should confirm that the portlet is present on the intended dashboard, determine which roles can view it under the organization’s setup, and compare the displayed trend with representative audit information. For broader dashboard administration, see managing NetSuite dashboards and tabs.

Compliance 360 limitations that still affect audit planning

The 2026.2 interface enhancements do not expand the documented scope of Compliance 360 activity logging. These limitations matter whenever the activity log is used as audit or control evidence.

Limitation	Documented behavior	Administrative response
Activity scope	The SuiteApp logs user activities only related to customer records	Do not describe the log as coverage for every record type
Retention	Logs are stored for a maximum of twelve months	Download and export logs to an offline source when longer retention is required
Result display	The Activity Log can display up to 10,000 results	Use the Access Date Range filter for focused queries
Account separation	Different NetSuite account types have independent logs	Review and preserve sandbox and production logs separately
Customer deletion dependency	Customer records and dependent records cannot be deleted when Activity Log is activated	Include this dependency in deletion procedures

Compliance 360 does not log user activities involving:

The NetSuite Service File Cabinet
The NetSuite Mobile Application
External integrations and third-party applications
Data exported from NetSuite services

These exclusions should be stated in internal control descriptions. The SuiteApp activity log should not be represented as complete monitoring for mobile activity, external applications, integrations, or every NetSuite record type.

If the Activity Log feature is activated, customer records and records dependent on them cannot be deleted. Attempting deletion prompts a dependency error from NetSuite. Data-management and cleanup procedures should account for this behavior.

For a focused discussion of the constraints, use the Compliance 360 SuiteApp limitations overview.

How do you view and manage the Compliance 360 activity log?

Navigate to Compliance 360 > Activity Log > View. The log shows data from the last month by default and can display up to 10,000 results. Use the Access Date Range filter to narrow queries and improve performance.

The activity-log summary lists the following channels for access to sensitive customer information:

Creating, viewing, and editing records through entry forms
Using saved searches
Accessing analytics workbooks and datasets
Running reports including Open Invoices and Sales by Customer
Printing activities and exports from record lists
Full CSV exports

Read that summary alongside the documented exclusions. The source material lists both trackable export-related channels and untracked activities involving data exported from NetSuite services. Preserve those stated boundaries in internal documentation rather than generalizing that all exports, or no exports, are logged.

For retention beyond twelve months, download and export logs to an offline source before the maximum retention period expires. Logs for different account types are independent: sandbox activity does not affect production logs. Teams responsible for both environments should treat them as separate evidence populations.

Administrator action list for 2026.2

Review the new role: Identify users who assist with audit control tasks and test the Compliance Audit Supporter role against representative responsibilities.
Define attachment ownership: Decide who adds, edits, views, and verifies documentation associated with audit control line items.
Test representative documents: Verify the organization’s normal evidence formats in the account because the release information does not state file limits or supported types.
Confirm the dashboard portlet: Check that the Total Audit Trend portlet is available on the intended dashboard and establish a periodic review process.
Document tracking boundaries: Record the customer-record scope and the documented exclusions for the activity log.
Create a retention schedule: Export logs to an offline source before the twelve-month maximum expires.
Use focused log queries: Open Compliance 360 > Activity Log > View and apply the Access Date Range filter, especially near the 10,000-result display limit.
Separate environments: Review and preserve sandbox and production logs independently.
Update deletion procedures: Tell data-management teams that an activated Activity Log prevents deletion of customer records and dependent records.

FAQ

What is the Compliance Audit Supporter role in Compliance 360 2026.2?

It is a role introduced in Compliance 360 SuiteApp version 3.0.0 for NetSuite 2026.2. It is designed to assist with various audit control tasks and improve accountability and tracking.

Can users attach documentation to audit control line items?

Yes. Users can attach relevant documentation directly to audit control line items and can add, edit, and view audit control attachments.

What does the Total Audit Trend portlet show?

It is a dashboard portlet that displays total audit trends and provides quick insight into compliance over time.

How long does Compliance 360 retain activity logs?

Logs are stored for a maximum of twelve months. To retain them longer, download and export them to an offline source.

Does Compliance 360 track all NetSuite user activity?

No. It logs activity related only to customer records and does not log activity involving the NetSuite Service File Cabinet, NetSuite Mobile Application, external integrations and third-party applications, or data exported from NetSuite services.

Where do I view the Compliance 360 activity log?

Navigate to Compliance 360 > Activity Log > View. It shows the last month by default, can display up to 10,000 results, and supports the Access Date Range filter.