Generative AI Features in NetSuite 2026.1

Starting in NetSuite 2026.1, several exciting generative AI features have been introduced to enhance various functionalities within the platform. These advancements aim to improve user experience and operational efficiency through AI-driven insights, natural language processing, and predictive analytics. Here’s a closer look at these new offerings:

Narrative Insights

Narrative Insights utilizes generative AI to provide concise summaries of reports and records. This feature helps users quickly identify critical information and may reveal trends, anomalies, risks, opportunities, or data gaps in business operations. Key Tip: Regularly review these insights for informed decision-making.

NetSuite Expert in SuiteAnswers

The NetSuite Expert function revolutionizes the search experience within SuiteAnswers by allowing users to ask questions in natural language. The system employs retrieval-augmented generation (RAG) to provide focused answers along with citations and links to relevant articles. To maximize its efficiency, users can enter at least three keywords to activate this feature.

Payment Date Prediction

With Payment Date Prediction, machine learning analyzes customers' historical payment patterns to forecast likely payment dates for invoices. This proactive insight aids in cash flow management and enhances collections planning. Important Note: To enable this feature, contact NetSuite Support for activation, and subsequently configure it in the Accounting settings.

Prompt Studio

For administrators, Prompt Studio offers a powerful interface to customize system prompts and text actions. This functionality allows you to create new prompts and enhance text in various fields. It also integrates smoothly with SuiteScript, enabling more sophisticated interactions with the AI functions.

SuiteCloud Developer Assistant

Designed for developers, the SuiteCloud Developer Assistant acts as an AI-powered partner. Connected to Visual Studio Code via the Cline extension, it supports SuiteCloud projects by providing code suggestions and helping manage XML custom objects. This can significantly expedite the development process.

Text Enhance

Text Enhance leverages generative AI to assist users in crafting and improving content such as item and job descriptions. It is automatically enabled for internal users, but can be managed by administrators for external roles as well. Consider using this to maintain consistent and appealing descriptions across your NetSuite account.

CPQ AI Assistant

Currently in a limited release, the CPQ AI Assistant improves the configuration process for products and services within NetSuite CPQ by guiding users through complex setups via a conversational interface. This feature is currently available only in non-production environments.

Who This Affects

• Administrators: Responsible for enabling and managing AI features, setting preferences, and utilizing Prompt Studio.
• Developers: Leverage SuiteCloud Developer Assistant for efficient coding and management of SuiteCloud projects.
• Sales Representatives: Benefit from guidance in the configuration process through the CPQ AI Assistant.
• Users in General: Access enhanced reporting and content features through Narrative Insights, NetSuite Expert, and Text Enhance.

Key Takeaways

• Several generative AI features were introduced in NetSuite 2026.1, enhancing reporting and search capabilities.
• Payment Date Prediction helps in improving cash flow management.
• Administrators have new tools available through Prompt Studio for customization.
• The SuiteCloud Developer Assistant aids developers in efficient coding tasks.
• Limited release of the CPQ AI Assistant aims to streamline configurations in non-production environments.